Precautionary Service Suspension Due to Critical Security Vulnerability

Atualizações

1. Resolvido 21 de out. de 2026 15:53 UTC

   We have completed updates to our systems and everything is operational again.

2. Causa identificada Interrupção parcial 21 de out. de 2026 14:52 UTC

   dashboard.intercolo.de is back online. There may still be some intermittent errors or downtime as we work on backend system updates.

3. Causa identificada 21 de out. de 2026 14:25 UTC

   We’re now starting to re-deploy affected systems

4. Causa identificada Interrupção grave 21 de out. de 2026 08:04 UTC

   Out of an abundance of caution, we have temporarily taken intercolo.de, the customer dashboard and billing services offline.

   A critical vulnerability affecting the programming language used by these services is currently being actively circulated, with an official security patch expected to be released at 14:00 UTC today.

   We have taken these services offline as a precautionary measure until the vulnerability can be addressed.

   We will continue to update this page as more information becomes available.

   For any urgent assistance or concerns, please contact us at support@intercolo.net or +49 (0) 69 564060.

   Object Storage, CDN and Cloud Compute services are unaffected and continue to operate normally.